How to Handle Car Troubles on the Road in Crete
Experiencing car troubles while exploring the beautiful island of Crete can be stressful. At Autoway, we ensure our rental cars are new and well-maintained, so troubles rarely occur. However, being prepared can make a significant difference in resolving issues quickly and getting back on the road. This guide will help you handle car troubles effectively, ensuring a safe and enjoyable journey.
1. Stay Calm and Safe
If you notice a problem with your rental car, stay calm. Find a safe spot to pull over, away from traffic. Turn on your hazard lights to alert other drivers. Safety should always be your priority.
2. Assess the Problem
Once you’re in a safe location, try to identify the issue. Common car problems include:
- Flat Tire: A punctured or blown-out tire.
- Engine Overheating: The temperature gauge is in the red zone.
- Dead Battery: The car won’t start, and electrical systems are unresponsive.
- Strange Noises: Unusual sounds from the engine or brakes.
Understanding the problem can help you decide on the next steps.
3. Contact Your Rental Company
If you experience car troubles, contact Autoway immediately. Provide us with your location and a description of the issue, and we will help you get back on the road quickly.
- Know the Local Emergency Numbers
In case of a severe breakdown or accident, knowing the local emergency numbers is crucial:
- Emergency Services: 112
- Police: 100
- Fire Department: 199
- Ambulance: 166
These numbers will connect you to the appropriate services for immediate assistance.
5. Find a Nearby Mechanic
If the issue requires professional repair, use a GPS or a smartphone to locate the nearest mechanic. Autoway’s customer support can also guide you to an authorized repair shop. Having your car serviced by professionals ensures that it meets safety standards before you continue your journey.
6. Document the Issue
Take photos and notes of the car’s trouble and any damage. This documentation is helpful for insurance purposes and when reporting the issue to Autoway. It ensures transparency and accuracy in resolving any disputes.
Dealing with car troubles while traveling in Crete can be daunting, but following these steps can help you manage the situation effectively. Autoway is committed to providing reliable vehicles in the best possible condition and excellent customer support!