FAQS for Rental Policy

In order to rent a car from Autoway you must be at least 23 years old, and for bigger vehicle categories you must be over 25. See our rental terms for details.

We provide pickup and drop-off at their airport desks of Crete, but also off-airport pickup. In addition, you could choose the most convenient location to your hotel. Chania airport and Heraklion airport is the most common locations people use.

When choosing a rental car in Crete, it is important to consider your travel needs, and determine the appropriate size vehicle you would need to accommodate your party during your trip. If you plan on spending the majority of your time North of Crete, a compact or medium sized vehicle may be most appropriate. If your trip is a family vacation and luggage capacity is a concern, consider renting a 7 seater or a van.

We accept Visa, Mastercard and American Express for online payments. Please note at the time of pick up the local supplier will NOT require a security deposit to be left for the vehicle most of the times. Everything will go according to the agreed-upon deal you made through e-mails.

Collision Damage Waiver/Loss Damage Waiver with excess limits the customers financial responsibility for loss or damage of the vehicle to the following amounts, so long as it is not caused by driver/renter negligence, or part of insurance exclusions.

An international drivers license is required in several European countries and is strongly recommended if you are planning to travel to a country where English is not the dominant language.

International Driving Permits are Required in the Greece also for US Licensed Drivers.

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