
Posted on Tripadvisor![]()
Nb J25 January 2025Verified
Autoway Car Rental Review: Reliable and Convenient Service Autoway Car Rental Review: Reliable and Convenient ServiceI recently rented a vehicle from Autoway Car Rental for a weekend trip, and my experience was smooth and hassle-free. Here’s a breakdown of the key aspects of their service:Booking ProcessThe booking process was straightforward and user-friendly. Their website was easy to navigate, and I appreciated the transparent pricing displayed upfront with no hidden fees. The range of available vehicles was impressive, catering to different budgets and needs, from compact cars to SUVs and luxury vehicles.Vehicle QualityThe car I rented was in excellent condition—clean, well-maintained, and equipped with modern features like a backup camera and Bluetooth connectivity. It was clear that they take vehicle upkeep seriously, which gave me confidence for a safe and comfortable drive.Customer ServiceThe staff at Autoway was professional and courteous. At the pickup location, they quickly processed my rental and walked me through the vehicle inspection process. They answered all my questions and provided clear instructions on drop-off procedures.Pricing and ValueAutoway offered competitive pricing compared to other car rental companies in the area. I also appreciated the optional extras like GPS rental and additional insurance coverage, though they weren’t pushy about upselling. The deposit policy was reasonable, and the refund was processed promptly after I returned the car.Pick-Up and Drop-OffBoth pick-up and drop-off were seamless. The location was easy to find, and the process took only a few minutes. They also have an after-hours drop-off option, which was a convenient bonus for my schedule.Room for ImprovementWhile my experience was largely positive, I would recommend that Autoway expand their pick-up/drop-off locations to make it even more accessible for travelers in suburban areas.Final ThoughtsAutoway Car Rental provided a reliable, convenient, and cost-effective car rental experience. Whether you’re traveling for business or leisure, they’re a great option if you’re looking for excellent service and a variety of vehicles. I wouldn’t hesitate to rent from them again.Posted on Tripadvisor![]()
nicole sciamma16 November 2024Verified
Nice holidays and good expérience with autoway People very nice at the office, very convenient location in front of the airport, good price and good car. I'll do it again next time I come black to Heraklion.Posted on Tripadvisor![]()
Rhonda B26 October 2024Verified
Fabulous experience! Best place to rent a car! We rented a convertible for 6 days in Rethymno. They delivered the car to us at a meeting point about a 2 minute walk from our hotel. Car was spotless! Dropped it off at the airport in Chania, it was a seamless process. Highly recommend the friendly and very kind people of Autoway!!!Posted on Tripadvisor![]()
Aleksandar C19 October 2024Verified
Recommendation Everything went well. The inquiry about the offer is received by e-mail. I paid one part to the account, the rest I paid in cash when picking up the car. It is not necessary to have any card or give a deposit. A very friendly handover worker will explain everything to you. I took a couple of photos (which have immutable location and time data) with the existing minor damage due to myself and a possible misunderstanding when returning the car. (Of course, that didn't happen) The car was a Polo with a lower mileage, clean, without technical defects. With regular minor damages on the outside. Although weak, he coped well with the tasks. The car doesn't have android auto, so my companion had to play mobile phone holder until I got one from a Chinese shop. So here's a little suggestion for improvement - you can insert some cell phone holders in these cars. I returned the car exactly as I received it, with normal dirt and no damage and full of gas. I didn't come across any suggestion. I fully recommend this company. Fair relationship with customers, ok prices, no need for a credit card, cars are good and one of the most important things - with this company you will not have unnecessary headaches.Posted on Tripadvisor![]()
Daniele M14 October 2024Verified
Crete in October We have a trip around Rethymno for tree days. The car was cheap and very comfortable. Experience was perfect, than you!!Posted on Tripadvisor![]()
Maria A11 October 2024Verified
Quick and great service Great and quick service with car rental. We went in to check availability and prices and in less than 30 minutes we were on the road.Showing only 5 star reviews