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Trusted by travelers for over 40 years — Excellence in car rental services across Crete.
We offer comprehensive protection plans for a worry-free rental experience:
Premium Protection Plan – Full Collision Damage Waiver (Zero Excess) – No credit card required.
Standard Insurance – Excess may apply.
Third-Party Liability Insurance – Coverage up to €1,300,000 for personal injury and property damage (unlimited coverage available upon request).
WUG Protection – Coverage for wheels, tires, and undercarriage damage, strictly when the vehicle is operated on paved (asphalt) roads.
Fire & Theft Protection – Included with all rentals.
Passenger Insurance – Up to €18,000 per person.
⚠️ Important Notice:
Insurance coverage is valid only if incidents are reported immediately to our office via phone or email. The vehicle must not be operated until further instructions are given.
Failure to follow this procedure will result in loss of insurance coverage.Insurance does not cover interior damage, off-road usage, or unauthorized drivers.
Unlimited Mileage – Drive as much as you like with no distance limits.
24/7 Pick-Up & Return – Available any time, including late-night and holiday hours.
No Security Deposit – Hassle-free reservations.
No Credit Card Required with Full Insurance.
Minimum age for driver:
23 years old for categories A & C, with 4+ years of driving experience.
25 years old for all other categories.
Valid Driver’s License required for at least 4 years.
Only registered drivers listed in the rental agreement are permitted to operate the vehicle.
Our Fair Fuel Policy: Return the vehicle with the same fuel level it had at pick-up.
Vehicles must remain on the island of Crete unless written authorization is provided by AUTOWAY.
Off-road driving (unpaved roads) is strictly prohibited. Any damages or related costs are the renter’s responsibility.
Balos Beach is off-limits:
No insurance or roadside assistance available.
Violations will incur a €200 penalty, and full liability for any damage.
In case of key loss, the renter will be charged for the replacement cost and the delivery fee for the spare key.
Selected vehicles may be equipped with GPS tracking systems for safety and fleet management purposes.
Child Safety Seats – Available upon request, free of charge.
Road Map of Crete – Included with all rentals.
24-Hour Roadside Assistance – Island-wide support at your convenience.
All Local Taxes Included – Transparent pricing, including 24% VAT.
Up to 72 Hours Before Pick-Up
20% prepayment is held as credit valid for 18 months.
Applies to: A, C, D, S, K, K1, M1.
Up to 1 Week Before Pick-Up
20% prepayment is held as credit valid for 18 months.
Applies to: CB, CBB, F, KA, L, Lp / L+, M, K2, E.
Up to 72 Hours Before Pick-Up
80% refund issued; 20% retained as credit valid for 18 months.
Applies to: A, C, D, S, K, K1, M1.
Up to 1 Week Before Pick-Up
80% refund issued; 20% retained as credit valid for 18 months.
Applies to: CB, CBB, F, KA, L, Lp / L+, M, K2, E.
Within 72 Hours of Pick-Up or No-Show:
No refund.
To maintain service quality and pricing fairness, especially during high season:
Rebooking to a lower price: Credit from the original booking cannot be applied.
Same-date rebookings (even at a higher price): Credit is forfeited.
A €15 cancellation processing fee applies to all cancellations; it is deducted from the retained credit.
Credit is valid for 18 months, non-transferable, and can only be applied to bookings of equal or greater value, on different dates.
Renters are responsible for any traffic violations or fines incurred during the rental period.
Interior damage is not covered by any insurance policy.
